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Hey friends! Hannah here, obviously π π I'm going to get real with you today, and talk about the thing a lot of people won't. Trading time for money works... until it doesn't. There's a better, or rather, elevated model. For many VAs and freelancers charging by the hour feels logical (and it DOES often make sense in the beginning when you are still understanding the lay of the land). You do the work, you count the hours, you send the invoice. Easy peasy. But here's the thing many don't want to face: The hourly model has a ceiling baked right into it. You can only work so many hours in a day and week... Don't get me wrong. I think hourly works great when you're starting, you learn how long things take, you can more accurately quote clients, you gain confidence, for those reasons, it's a good place to start - but at some point, moving on becomes necessary. So now, what do the freelancers who build real stability do? π€¨They've moved to a different model entirely: retainers and monthly subscriptions. Instead of one-off projects, they offer a defined scope of work for a fixed monthly fee. Clients love the predictability. Freelancers love the income security. Everyone can budget more effectively. Let's have a closer look at the different realities of "Hourly vs Retainer" models: Hourly Model
Retainer Model
The key to making this work is packaging your skills into a clear, repeatable offer. Think about what a client might need consistently, not just once. That's your retainer. What retainers can look like Writer
Admin VA
Designer
Tech/AI VA
Okay, now you might be thinking "all nice and well, Hannah, but HOW do I actually do that??" My teaching is always based on #TAKINGACTION, so here is a fictitious case study that illustrates how you could pivot from the hourly model to a retainer model. Let me introduce "Maya" πHow Maya Went from $22/hr to $3,550/Month Maya had been working as a virtual assistant for two years, bouncing between clients on Upwork and referrals from friends. She was good at her job, inbox management, calendar scheduling, light bookkeeping, and she stayed busy. But "busy" wasn't the same as "stable." Some months, she'd pull in $3,000. Others, closer to $1,400. She spent almost as much time hunting for work as she did doing it. The turning point came when a long-term client offhandedly said: "I wish I could just have you on call every month without having to send you a new project each time." Maya realized her client was already telling her what they needed. She just hadn't packaged it yet. She built two offers.
She pitched her current client on the retainer first. They said yes immediately. Then she reached out to three other past clients. All three signed on for the $650 admin retainer. And the third, a small business owner she'd done project work for, was the one she additionally pitched the ops audit to. He'd complained about chaos and inefficiency for months. He said yes before she finished explaining it. Four clients on the $650 retainer, one additionally on the $950 ops audit. $3,550 recurring every month, before she'd done a single hour of work. She also noticed something unexpected: she started getting better at her job. Because she wasn't scrambling for the next gig, she had mental bandwidth to learn new tools, get faster, and actually invest in her client relationships. One client renewed at a higher tier after three months. Maya didn't get more hours in the day. She just stopped starting from zero every month. I'm collecting your stories on this, if you are a VEA member specifically, and you've successfully moved from hourly to retainer for the most part - hit reply. We'd love to feature you! You don't need dozens of clients to build a sustainable freelance income. Sometimes, two or three great retainer clients plus one amazing one-off offer is all it takes. Start thinking in months, not projects. Want to learn more?? π
I'd love to know: What is your biggest takeaway from today's lesson?
And what #action will you take after reading this? Simply respond to this email and let me know π
That's all for today, friends π Hannah |
π VA & Freelance Coach, Recruiter π 30k+ VAs empowered π₯15yrs #DigitalNomad ποΈ Speaker π€ Ft. in Forbes, Biz Insider+ π° Opportunities for ALLβ
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